Notero Company Limited Privacy Notice for Notero Melody

PRIVACY POLICY AND NOTICE FOR MELODY

This privacy policy is published by Notero Co., Ltd., the developer of the Melody app, and complies with the requirements set forth by Google Play.

INTRODUCTION

This Privacy Notice describes how the Melody app collects, uses, shares, and protects your personal data. It applies to all users who download, access, or use the app.

ABOUT US

Melody is a product developed and maintained by Notero Co., Ltd. We are committed to safeguarding the privacy and personal data of our users and complying with data protection laws.

INFORMATION WE COLLECT ABOUT YOU

We may collect the following categories of information:

All this data is collected automatically and used for app functionality, account management, analytics, fraud prevention, and improving the user experience. None of this data is processed ephemerally, and its collection is required to use the app.

HOW WE USE INFORMATION ABOUT YOU AND RECIPIENTS OF YOUR INFORMATION

We use your information for the following purposes:

Some user IDs may be shared for analytics and account management.

WHO WE MIGHT SHARE YOUR INFORMATION WITH

We may share your information with trusted third-party service providers to perform functions on our behalf, such as analytics platforms.

COOKIES AND SIMILAR TECHNOLOGIES

We may use tracking technologies, including in-app analytics tools (such as Google Analytics for Firebase), event tracking, and performance monitoring systems, to understand user behavior and improve the user experience.

COOKIES AND TRACKING

Although traditional browser cookies are not applicable, app interactions and performance tracking may function similarly for analysis and diagnostics.

HOW WE LOOK AFTER YOUR INFORMATION AND HOW LONG WE KEEP IT FOR

All collected data is encrypted in transit and protected using appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction.

We retain user data only for as long as it is necessary to fulfill the purposes for which it was collected. For example, account-related data such as email addresses and user IDs are retained for the duration of the user's account. Diagnostic data and app performance logs may be retained for up to 24 months for the purpose of service improvement. Crash logs are typically stored for up to 12 months. Users may also request early deletion of their personal data at any time by contacting us at dpo@notero.co or submitting a request through Support - Notero. Once data is no longer needed or upon a verified user request, we securely delete or anonymize it.

INTERNATIONAL TRANSFERS OF YOUR INFORMATION

Your data may be processed and stored outside of your country of residence. Where this occurs, we ensure appropriate safeguards are in place.

THE RIGHTS OF USERS IN CERTAIN COUNTRIES/REGIONS

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You can request account deletion at the following link: Support - Notero

THIRD-PARTY LINKS

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of such external sites.

WHAT TYPES OF INFORMATION DO WE COLLECT ABOUT CHILDREN?

Melody is not specifically targeted toward children and is not part of the Google Play Designed for Families program. No features within the app are restricted by age, and there are no child-specific functionalities. However, if the app is used by children, we comply with the Google Play Families Policy and ensure that any data collected is handled in accordance with relevant regulations.

ADDITIONAL PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including rights to request access to or deletion of your data. You may also contact us directly via email at dpo@notero.co or submit requests via the following link: Support - Notero

DATA PROTECTION OFFICER

If you have questions about this privacy notice or our data protection practices, or if you would like to submit an inquiry, you can contact our Data Protection Officer at Notero Co., Ltd. You may also contact us directly via email at dpo@notero.co or submit requests via the following link: Support - Notero

CHANGES TO THIS PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

We may update this Privacy Notice from time to time. If we make material changes, we will notify users through an in-app notice or via email where appropriate.

CONTACT US

For further information about our privacy practices, or if you have any questions or complaints, please contact us via email at dpo@notero.co

This Privacy Notice was updated on May 16, 2025